Other Rewards Programs

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American Express Membership Rewards Program: U.S.A. versus Canada (updated on September 21, 2016)

There have been a few changes to the American Express Membership Rewards program, since my last post when comparing the Canadian and U.S. versions. So let’s do another rundown.

Air Miles Taking a Beating

This Air Miles expiry policy coming into effect on December 31, 2016 is really damaging their reputation. Basically, effective December 31, 2016, Air Miles reward miles that are more than 5 years old will begin to expire on a quarterly basis (March 31, June 30, September 30 and December 31). The program started back in 1992, and if people haven’t redeemed since then, they are probably panicking to redeem them now.

What to do when a Loyalty Program Changes its Expiry Policy (i.e. Air Miles)

CBC has been on a tear this month of July, writing one article after another about the Air Miles program: … I am probably missing some article links. Anyway, I thought I’d share some thoughts about this matter, as it seems that according to CBC, lots of people are frustrated with Air Miles.

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My Favourite Loyalty Programs / Looking for Topics to Write About

I was recently asked on TV what my favourite loyalty program was. I realize that I did not give a direct answer. In my About Us section, I do list a few current favourite programs, such as Aeroplan, American Express Membership Rewards, Best Western Rewards, RBC Rewards and Starwood Preferred Guest.