Keep your Information Safe

In light of the Aeroplan and PC Optimum theft reported by CBC, I thought I’d share my thoughts on how to safeguard your information. Basically, criminals are redeem miles and points of members. The question is, how do we better protect our personal information?

Aeroplan’s website has some suggestions that can help:

  • Change your password frequently.
  • Avoid using simple passwords based on dictionary words.
  • Never use the same password on multiple sites or services.
  • Never click on “reset password” requests in emails – instead go directly to the service/website.
  • Avoid using unprotected Wi-Fi networks
  • Don’t share your account number or password with untrusted websites, mobile apps or anyone who may not protect this information.
  • If you believe your account has been compromised, call the Aeroplan Contact Centre.
  • If you have received a suspicious email, do not reply, click any links, or open any attachments. Delete the email immediately.

I was also featured on MoneySense where my friend Julie suggested 9 Ways to Protect Your PC Optimum Rewards from Thieves:

  • Strengthen your password
  • Keep loyalty program sign-ups separate
  • Ignore suspicious emails
  • Double check site address URLs
  • There are fake ads as well as fake news on Facebook
  • Hide your pin when you pay
  • Keep on top of transaction activity
  • Manage and keep track of points religiously
  • Keep your card with you at all times

I would like to emphasize the two that I put in bold above. Basically, check your transactions frequently and report suspicious activity right away.


  1. nice post. minor correction. ~~emphasize~~.

    “I would like to ~~emphasis~~ the two that I put in bold above. Basically, check your transactions frequently and report suspicious activity right away.”

  2. It always amazes me when I see people responding to and worse sharing offers on Facebook to “Get 10,000 points Free” etc etc. Because the picture is of a PC Optimum Card does not mean it’s legitimate. They are going to want your member number “to credit your points” and you will have to register for the promotion. Chances are that many people who “register” will use the same password as for the Membership account. Badda bing badda boom they get into your account, link a new plastic card and your points are gone. It is as simple as that.

  3. Ironically, when I logged into Facebook later that evening, one of my friends had shared a $100 Sobeys Coupon “offer.”

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