In light of the Aeroplan and PC Optimum theft reported by CBC, I thought I’d share my thoughts on how to safeguard your information. Basically, criminals are redeem miles and points of members. The question is, how do we better protect our personal information?
Aeroplan’s website has some suggestions that can help:
- Change your password frequently.
- Avoid using simple passwords based on dictionary words.
- Never use the same password on multiple sites or services.
- Never click on “reset password” requests in emails – instead go directly to the service/website.
- Avoid using unprotected Wi-Fi networks
- Don’t share your account number or password with untrusted websites, mobile apps or anyone who may not protect this information.
- If you believe your account has been compromised, call the Aeroplan Contact Centre.
- If you have received a suspicious email, do not reply, click any links, or open any attachments. Delete the email immediately.
I was also featured on MoneySense where my friend Julie suggested 9 Ways to Protect Your PC Optimum Rewards from Thieves:
- Strengthen your password
- Keep loyalty program sign-ups separate
- Ignore suspicious emails
- Double check site address URLs
- There are fake ads as well as fake news on Facebook
- Hide your pin when you pay
- Keep on top of transaction activity
- Manage and keep track of points religiously
- Keep your card with you at all times
I would like to emphasize the two that I put in bold above. Basically, check your transactions frequently and report suspicious activity right away.